The topic of complacency came up in a conversation I had with my Husband one night on the way home from work. We are lucky enough to be able to get off work and commute home around the same time. So, on our long commute home, we love to get on the phone and discuss our work day. We do this because once we get home it is strictly relaxation time and no talk of work. Anyway, as my Husband was speaking to me about his daily encounter with his officers, he brought up the word, “complacent.” I asked him, “How are your officers complacent in their position?” He explained that their daily operation makes them complacent. They run the floor and as they go through their steps in screening people, they feel secure in knowing the operation. Therefore, they are often unaware of the potential danger if they are not always on alert. He then explains that is why his officers are tested daily so they are always on their toes at work.
Working in the after-school field has its difficulties. It is not all sunshine and rainbows as everyone thinks it is. The organization I work for has me based at a school site. Therefore, I work very closely with the school faculty and administrators on campus. I have worked at my share of schools and encountered very kind and not so pleasant people along the way. However, I was not at a school long enough to understand the benefits of building a strong relationship, until now.